Last updated: 28 August 2026
Bloom Psychology ("we", "us", "our") is committed to protecting your privacy. This policy explains how Dr Julia Dabrowski, trading as Bloom Psychology, collects, uses and protects your personal information when you visit this website or use our services.
Who We AreBloom Psychology is a Clinical Psychology and Counselling service run by Dr Julia Dabrowski, based in Clapham, South West London. We are the data controller for the personal information described in this policy.
ICO Registration Reference: ZA314747
Contact: info@bloompsychology.co.uk
We may collect the following personal information when you contact us or use our services:
- Name and contact details (email address, phone number)
- Information you provide through our contact form
- Details you share about your circumstances when enquiring about or receiving therapy
- Correspondence between you and Bloom Psychology
We use your personal information to:
- Respond to enquiries and arrange appointments
- Provide clinical psychology and counselling services
- Maintain accurate clinical and administrative records
- Meet our legal and professional obligations, including those set out by the Health and Care Professions Council (HCPC) and the British Psychological Society (BPS)
We process your information under the following lawful bases: consent (for general enquiries and contact form submissions), and legitimate interests and legal obligation (for the delivery and record-keeping of clinical services). Where we process special category data, such as information about your health, this is processed on the basis of the provision of health or social care treatment.
How We Protect Your InformationWe take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. Clinical records are held securely and only accessed by those directly involved in your care.
Sharing Your InformationWe do not sell or rent your personal information. We may share information with third parties only where required by law, where necessary to protect someone's safety, or with your explicit consent, for example when liaising with your GP or another professional involved in your care.
Data RetentionWe retain personal and clinical information in line with our professional body's guidelines (BPS/HCPC), which generally require records to be kept for a minimum of seven years after the end of treatment, or longer where clinically appropriate. Enquiry information from those who do not proceed to treatment is retained only as long as necessary.
Your RightsUnder UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where applicable
- Object to or restrict certain processing
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at info@bloompsychology.co.uk. There is no fee for making these requests.
ChildrenOur services are intended for adults. We do not knowingly collect personal information from children.
How to ComplainIf you are unhappy with how we have handled your personal information, please contact us first at info@bloompsychology.co.uk so we can try to resolve the issue directly.
We will acknowledge your complaint within 30 days, investigate the matter, and respond with our findings and any action taken.
If you remain unhappy with our response, you have the right to escalate your complaint to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: ico.org.uk
We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date.
Cookie Policy
This website uses cookies to help it function properly and to understand how visitors use the site.
What Are CookiesCookies are small text files placed on your device when you visit a website. They allow the site to remember your actions and preferences.
Cookies We Use| Cookie | Purpose | Duration |
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| wordpress_* | Essential WordPress functionality | Session |
This table will be kept up to date as any additional analytics or marketing tools are added to the site.
Managing CookiesWhen you first visit this website, you will be shown a cookie consent banner where you can choose which categories of cookies to accept. You can change your preferences at any time using the cookie settings link in the footer, or through your browser settings.
Contact UsIf you have any questions about this Cookie Policy, please contact us at info@bloompsychology.co.uk.